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Red canoffer hope by enabling access to support services to empower recovery

Privacy Policy

REDCAN collect and process personal data for a number of website analysis purposes, each justified by a GDPR lawful basis for processing. The following sections explain in more detail what data we collect, why we collect it, and what we do with it.

Website statistics


This website is hosted by REDCAN, which collects information such as your IP address, the link from which you were redirected to our website, browser information such as brand and version, geographical location, device type, pages visited alongside the date and time you have accessed the website

We believe that our GDPR lawful basis for processing such personal data is one of legitimate interest..

Google Analytics


When someone visits our websites we use a third-party service, Google Analytics, to collect aggregated visitor information and behaviour patterns. We do this so we can broadly see the types of people that visit our websites, the technology they use to access them, how they find us, and what they do once they are there. We use this information in order to make the websites more useful, relevant, easier to find, and simpler to use. This is a very common industry practice across a huge number of the websites that you are likely to already visit. The tracking information is only processed in a way that does not personally identify anyone

For further details, please see the Google Analytics privacy policy..

Service Provision


Our websites also collect personal data in order to provide you with services that you explicitly request from us. For example, should you use a self-referral programme, we will collect your personal details and process these in accordance with legislation. REDCAN will use the information you provide to us in the form, so as to contact you to begin the referral process. If you submit this form, we will collect personal information including your name, email address, date of birth, gender, student status (if applicable).

This information is then processed into our secure database for the purposes of ensuring that REDCAN can provide a service to service users (you) and so that outcomes can be anonymised for our commissioning services, such as NHS England.

We believe that our GDPR lawful basis for processing such personal data is one of consent

Your Rights

Under GDPR, you have rights to access, amend, or delete any personal data that we, or our third-party data processors, hold about you. If you’d like to do this, please contact us.

Our Success Stories

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    format_quote It wasn’t until my late 30s that a mental health nurse identified I had an Eating Disorder and referred to First Steps ED for support. I didn't think you can help an ED when you were overweight… First Steps ED supported me in identifying and accepting it, which was very hard for me. format_quote

    Service user
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    format_quote SEED have helped me so much at the moment my eating disorder is not active and I think I have won the battle after 35 years format_quote

    Service user
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    format_quote I've really appreciated the help I've been given at EDNE, didn't feel like I was just there as a client who just needed to get to the end of their sessions. I actually felt heard and understood. format_quote

    Service user
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    format_quote I can’t believe the difference that SYEDA made to my daughter’s life, I am so grateful to the service and how it has helped her. format_quote

    Parent
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    format_quote PEDs saved my life. I can't thank them enough for the support they've given me format_quote

    Service user
  • profile picture

    format_quote The charity really was a lifesaver for me at a time where I felt unsupported and lost in my recovery journey. format_quote

    Service user

You can ask

Having a conversation with someone about an eating disorder can be hard, whether you're worried about yourself or about someone else.

Having a conversation with someone about an eating disorder can be hard, whether you're worried about yourself or about someone else.

Eating disorders are serious mental illnesses, affecting people of all ages, genders and backgrounds. Individuals who struggle with an eating disorder have an unhealthy relationship with food, using disordered behaviours (restriction, purging, binging and other compensatory behaviours such as exercise) as a way of coping with difficult emotions or behaviours.

According to Priory Group, between 1.25 and 3.4 million people in the UK are affected by an eating disorder impacting individuals of all ages and genders. Eating disorders are most common in ages 16 to 40, with Binge Eating Disorder and OSFED being the most common diagnosis.

Eating disorders are complex and there can be a number of contributing factors to an individual developing an eating disorder including genetic factors and our biology, as well as environmental factors and our surroundings. Because of this, there can't be a one-size-fits-all approach to treatment which is why REDCAN members offer a range of effective treatments and support options to individuals referred into their services.

An individual's experience of an eating disorder will differ from one person to the next, which also means the way they respond to treatment will also differ. It is important that organisations take a person-centred approach to treatment, recognising any other components contributing to the eating disorder. This can include other presenting health issues or cultural and environmental factors.